Windows 10 May 2019 Update is the seventh update of the Microsoft operating system, the version that is already available for all users and that is gradually adding market share compared to a Windows 7 that is giving its latest thumps and a Windows 10 April 2018 Update that also has the days counted. May 2019 Update, version 1903 of Windows 10, has become one of the best operating system updates, although it is not free from bugs, errors, and problems.
Windows 10 May 2019 Update errors
Black screen when restarting the computer
One of the most common errors that many users are encountering is that, after installing the latest security or maintenance updates of Windows 10 May 2019 Update, when rebooting the system goes into a black screen, a screen that prevents users Use the operating system.
There are several ways to solve this problem. One of the simplest is to press the keyboard shortcut Control + Alt + Delete and the typical lock screen will appear above the black screen. From this screen, we can restart the computer so that, when it starts again, we can continue using it without problems.
Another way to solve this problem is to restart the graphics controller with the keyboard shortcut Win + Ctrl + Shift + B.
Black screen when connecting to other computers by RDP
Another very annoying error that affects users is when trying to use the Remote Desktop Protocol, RDP, to connect remotely to other computers. Users who connect through this protocol to relatively old computers with already obsolete drivers find that, in doing so, they cannot control the PC due to the black screen that appears.
Microsoft is investigating the causes of the problem and will probably solve them soon, however, while this patch arrives we can temporarily solve this error by disabling old drivers that give problems, or directly using other protocols to remotely control any computer, such as for example, TeamViewer or VNC.
Errors and problems with Sandbox
Windows Sandbox is one of the novelties that Microsoft has brought to Windows 10 May 2019 Update. This new tool allows us to use Hyper-V virtualization to mount a secure and isolated environment where we can run programs and open files without risk of our physical system becoming infected.
Many users encounter different errors (such as 0x80070002 or 0xc0370106) when trying to use this tool. The cause of these errors is not very well known, but everything points to some incompatible hardware, problems with third-party antivirus and even have several language packs installed in the system.
As even Microsoft does not know exactly why these errors are due, the company is working on a solution, although at the moment we do not know when it will arrive. We will have to wait for an upcoming maintenance update to see if these annoying problems are finally resolved.
Wi-Fi connectivity issues
Some users with older computers are finding that they have serious performance problems when connecting to Wi-Fi networks, problems ranging from low browsing speed to outages and disconnections.
Everything indicates that the problem is in the Qualcomm driver. By installing the latest version of the manufacturer’s drivers the problems should disappear, although Microsoft has blocked the update to the users to avoid problems.
Problems with some GPUs
Some users of Surface Book 2 with Nvidia GPU are finding that, after installing this new version of the operating system, visual errors are appearing on the screens of the devices. The GPU section of the device manager also disappears.
Microsoft recommends that users affected by this problem manually search for hardware changes from the device manager so that Windows 10 recognizes the GPU again. Anyway, until you find the cause and completely solve it, May 2019 Update has been blocked for Surface users.
Problems with screen brightness
Following the problems related to graphics drivers, some users with Intel iGPU are finding that, by changing the brightness of their monitors from the operating system settings, this change is not applied correctly.
Microsoft has blocked the update for users with these problems. However, if someone has already updated and cannot change the brightness, what they should do is change it, restart the computer and, when it starts again, it will have the new brightness activated.
An update of Windows 10 or Intel’s own drivers (which will also arrive through Windows Update) will solve this problem.
Incompatibility with AMD RAID drivers
If we have a RAID configured on an AMD board, we must not install Windows 10 May 2019 Update, since the drivers are not compatible with the new version of the operating system and we will lose access to the data stored in the drives.
Microsoft has blocked the update to these users, and to check if our equipment would work, what we should do is check if we have a version of these drivers after 126.96.36.199.
Error using some applications (such as the camera)
After installing Windows 10 May 2019 Update, some users have found that some applications do not work correctly, especially applications that are installed by default in the operating system.
One of those that is failing is the Camera application, which returns error 0XA00F4243 to some users. This is due to a compatibility issue with Intel RealSense SR300 and RealSense S200, and the only solution is to wait for compatibility with these devices.